MELITA LTD (customer 360, myMelita, eSHOP, MaltaPay, ModemInfo, Itaps)
Melita LTD, Malta's biggest telecom is operating in the field of mobile telephone networks, fixed lines, internet, Wi-Fi, and TV. Based on a long-term support relationship (more than 2 years of partnership) we are implementing new software, adding new functionalities and integrating existing systems. These are some of the things we worked on: integration of a CRM system with the Call Center Systems, a self-care mobile and web applications, an eShop integrated with an Ordering and Logistics system, a system for top-up of pre-paid mobile services, a software for remote identification and solving of issues with home devices.