Privacy & Terms
Last updated: 25.08.2023

Maintaining the privacy of our website visitors is very important to us and we strive to comply with the General Data Protection Regulation (GDPR). When you visit our website, we collect information about you that is necessary for the provision of our services and for analysis purposes. Because we gather information about you, you need to know:

  • What kind of information we collect and why;
  • How we use that information;
  • How you can update, limit or control that information;

Personal data

Personal data is the data that identifies you as a person (including your name, address and email address). You do not need to provide any personal data in order to visit our website.

We require your name and e-mail address if you would like us to send you information and when we reply to your inquiries. Aside from that, we only store data that you have automatically or voluntarily provided to us.


Infoleven uses cookies and similar files or technologies on to collect and store the information, which is automatically obtained about your computer, device and use of our website. By using Infoleven's site, you consent to our use of cookies.

What are cookies?

Cookies are small files that are transmitted from an internet server to your browser and stored on your hard drive when you visit websites. This only saves your IP address; no personal data is stored. Cookies allow our website to automatically recognize you when you visit again, therefore making your next visit easier and more useful to you.

Depending on the period of time they remain on your computer, cookies can be "permanent" or "session" cookies. "Session cookies" exist only while your browser is open and are deleted automatically once you close it. "Permanent cookies" mean that they survive after your browser is closed. Permanent cookies can be used by our website to recognize your computer when you open your browser and browse the Internet again.

If you do not accept the use of these cookies, please disable them by changing your browser settings so that cookies from our website cannot be placed on your computer or mobile device. If you choose to block cookies, it may limit the functionality of some parts of our website.

How do we use cookies?

We use cookies to:

  • Track traffic flow, patterns and activities on our website;
  • Understand the total number of visitors to our website and the types of internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) they use;
  • Monitor the performance of our websites and to continually improve overall quality;
  • Customize and enhance your user experience;

Server log files

We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version;
  • Used operating system;
  • Referrer URL;
  • Host name of the accessing computer;
  • Time of the server request;
  • IP address;

A merge of this data with other data sources will not be done.

Contact form

If you send us data – such as your first name, last name, email address – using a contact form, this data will be stored on our servers for information security reasons. It will not be forwarded to any third parties. We only use your data in order to process your inquiry.

The processing of the data entered into the contact form is therefore exclusively based on your consent. You can revoke this consent at any time. An informal message by e-mail to us is enough. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form remain with us until you ask us to delete it, revoke your consent to the storage or the purpose for the data storage is omitted (ex. after completion of your request). Mandatory statutory provisions – especially retention periods – remain unaffected.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, Kalifornien, 94043 USA ("Google"). Google Analytics uses cookies, which make it possible to analyze how you use our website. On behalf of the operator of the website, Google uses this information to analyze how you use the website in order to compile reports on website activities and to provide other services associated with website use and internet use to the website operator. The IP address transmitted by your browser within the scope of Google Analytics is not merged with any other Google data. You can prevent the use of cookies by configuring the relevant settings in your browser. Please note that if you choose to block cookies, it may limit the functionality of some parts of our website.

We also use Google Analytics to analyze AdWords data and double-click cookies for statistical purposes.

Google Maps

Our site uses the mapping service Google Maps via an API, provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of a pleasing presentation and easy findability of the places we specify on the website.

For more information on how to handle user data, please refer to Google's Privacy Policy.


If we need to collect, process or transmit your personal data for reasons other than the purposes mentioned above, we will first obtain your voluntary consent to do so.

You can revoke the consent you had previously granted us to keep using your personal data at any time and this revocation will apply to all future use. To revoke this consent, please contact:

Forwarding personal data to third parties

We only use your personal data for our own purposes, which are mentioned above. It will not be forwarded to any third parties.

Security – SSL or TLS encryption

This site uses an SSL or TLS encryption, for security reasons and to protect the transmission of confidential content, such as requests that you send to us as a site operator. You can recognize an encrypted connection by changing the address line of the browser from "http://" to "https://" and the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Storage and erasure of personal data

As soon as it is no longer required for the purposes for which it was collected, all your personal data that we have stored is immediately and irretrievably erased, unless we have a legal obligation to continue storing it. If we have an obligation to continue storing it, the data will be erased irretrievably as soon as the statutory retention period expires.

Revisions and Updates of our Privacy & Terms

Infoleven reserves the right to update this Privacy & Terms at any time when necessary in order to adapt it to technical developments, changing regulations or to provide new services or products. If we do so, we will display these changes directly in this Privacy Policy on our homepage and other appropriate places. This ensures that you are always informed about which information we collect, how we use it and how you can control that information.

Who is responsible for the data collection on this website?

Infoleven Ltd.
43 Cherni Vrah Blvd, Sofia 1407, Bulgaria
+359 88 8815737
Managing director: Boyko Bodurov

If you have any further questions or comments regarding our data protection principles, please do not hesitate to contact us.
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